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Rating:  -
I have found that the problem of the FL8385 not reading CD's (CD-R's in particular) can be easily remedied if you push the stop button after closing the CD tray.
Problems occur when the unit tries to start playing the CD immediately upon closing the tray. For some reason or another it can't read the CD, and thus assumes no disc is present. By simply pushing the stop button, however, it gives the laser time to read the CD...then once the CD information (i.e., track #'s) is displayed on the screen, push play. Problem solved.
Granted it takes a few extra seconds before you can start the music, but come on, its only a few seconds at most. You can spare it.
Besides this issue, I have no real complaints.
Rating:  -
In fairness to Harman Kardon, I purchased a refurbished model. They did agreeably replace the first two changers which would hang up in the middle of a CD. The third one is a charm. I seek only to play 5 CD's from beginning to end rather than pick and choose from several. Therefore the electronic extras are simply features that could cause future problems. Now that I have a working model, I find that the sound is excellent. I play home-burned CD's from vinyl records and experience no degradation in sound. My faith in HK has been restored.
Rating:  -
I ordered this but did not accept the shipment after I read the other reviews
Rating: -
My CD player has jammed in a similar fashion to those described above. I called the Harman Kardon customer service line, and they kept me on hold for ten minutes. Then I went to their website, which is poorly designed and slow to load due to an overabundance of flash graphics. The website told me to fax a warranty replacement form to Harman. I had to do that three times to get a response. Finally I got a return authorization after two days and several emails. Poor quality, poor customer support. Guess what H-K, I won't be buying any of your products in the future. This is a replacement for a Sony changer that worked flawlessly for 18 years. And, I may take HK to small claims court if the replacement doesn't work.
Update-- HK eventually sent me a new CD player. I had to pay expensive freight to ship them back the old one. The CD changer mechanism is very slow, and has a lot of odd quirks. My eighteen year old Sony worked much better. Selecting random programming can only be done by remote. This is a poor design, and I will be extremely reluctant to buy Harmon Kardon home stereo equipment in the future.
Rating: -
Shipped promptly, in the condition promised. The product was the level I was looking for. The remote has some excellent features as well.
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