Toys : Hasbro Transformers Ultimate Bumblebee Figure

In association with Amazon.com

Rating:

- Good Times!!!!
I really enjoy this Bumblebee. I appreciate challenge so I transform it without using the instructions; takes me about 20 minutes. Overall it's good quality although the doors don't always seem to close properly. I don't recommend it for children, though. The lights and sounds are entertaining and amusing however it's really more of an item that should be displayed. In my opinion, it's too expensive to have it smashed and crashed by kids.

Rating:

- Great
I bought this toy for my son and it is great. He loves it. Shipping was timely and the toy was well packed. The toy is well made and it is quite hefty in weight.

Rating:

- Reminder to Buy From Retail Stores
I bought this as a gift. The "try me" sound button did not work. I could not replace the battery without destroying the box. I sent an e-mail to Amazon asking if I can send back the toy if replacing the battery didn't solve the issue. They sent me a response on their return process that seems more complex than the Wall Street Bail Out Plan. Below is Amazon's response (at least they acknowledge their lack of service, would be better if they can improve it)-

"Thank you for writing to us at Amazon.com.

I'm so sorry to hear about the problem with your "Hasbro Transformers Ultimate Bumblebee Figure."

However, we want to recommend some preliminary troubleshooting steps before we process your request.

First, consult the owner's manual to see if the issue you are experiencing is a known problem. The troubleshooting guide and setup tips can be especially helpful.

We also recommend contacting the manufacturer and discussing the situation with them. Their trained staff is able to resolve many problems without the need for a return.

Most manufacturers list contact information on the product packaging or product manual.

For your convenience, I've included the manufacturer's contact information below:

http://www.hasbro.com

Phone: 1-888-836-7025

Alternate phone: 740-927-6056

Fax: 740-927-6058

If the item still does not operate after you have tried these steps, you are welcome to return it. First, visit our Online Returns Center to read our full policy and obtain a printable return mailing label:

http://www.amazon.com/returns

In addition to a wide selection of items, one of our aims at Amazon.com is
to provide a convenient and efficient service; in this case, we have not met that standard.

Once again, I am truly sorry that we were not able to fulfill your
expectations for this level of service. I hope that you will give us another opportunity to prove the quality of our service to you.

I've also listed some information below that you may find useful.

Thanks for shopping at Amazon.com."

Rating:

- Cool Bumblebee
Had made a bet with my nephew, I lost. His reward, Bumblebee.
I didn't know where to start looking, did a search, and found it on Amazon. The price was great, shipping was fast and somewhat trackable. The toy itself is pretty cool. All in all, my first time with Amazon, and I was quite pleased.

Rating:

- Gotta Have It!
When I got this for Christmas I almost fainted. This was my number 1 item. It took me over an hour to get it in car mode (because some of the joints weren't locked in properly when I tried). I saw a video of how to transform it to both modes on a video on Hasbro's website when it first came out. I like the fact that when you turn him on and you let him stand he will say "hello?" as if nobody was there then he'll say "anybody there?" then he'll go "hel-lo?". He is very cool but quite heavy and kinda hard to stand up once you get him into robot mode. I usually stand this guy up on my nightstand next to my clock and I sometimes imagine I'm talking to the guy (so what a 13 year old can't have an imagination?). So I highly recomend this thing to ANY Transformers fan.

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